Online Survey

 
Dear Sir/Madam,

We, at exclusive properties are carrying out a research to know about customer preference and your suggestions to improve the service of our web portal. Kindly extend your cooperation in filling this questionnaire to enable us to serve you better.

Regards,

Exclusive properties team, Hyderabad

 
1   How did you come to know about the website : www.exclproperties.com?
Search engine
Other internet sites
Friends / Family
Others
if others, please specify:
2   When you bought a property, how long did you research on the internet before you contacted exclusive properties?
3 weeks or less
One month
About 1-2 months
About 2 -3 months
More than 3 months
3   Why do you prefer buying/selling, renting/leasing a property through www.exclproperties.com?
Timely response to queries
Range of property available
Provides effective advice, support guidance
Responsive to special requests or problems
comprehensive source of information
Professional & knowledgeable staff
Others
if others, please specify:
4   How fast was exclproperties.com in responding to your queries?
Within a day
Within two days
Within three days
within a week
More than a week
5   How do you rate the services provided by www.exclproperties.com?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
6   What is a major factor you consider while buying a property?
Locality
Budget
Building materials/specifications
Realtor / Developer
Others
If others, please specify:
7   Rank in order of importance what information you think is necessary for you while searching for a residential property?
(Rank in the order of preference, with 1 being least important and 7 most important)
Photographs – inside/outside/surrounding
Property prices/rates
Locations
Floor plans, layout plans
Bedrooms/parking etc
Videos
Virtual tour
8   What other information you look for while searching for a property on the real estate websites?
(Rate in a scale of 1 to 10; 1 being least important and 10 for most important)
Property trends
Real estate related news
Legal information
Vaastu shastra information
Feng shui information
Property taxation
City map
Business directory
Calculators
Information on loans, mortgages, interest rates,etc.
9   After having bought a property, do you prefer to be in touch with exclusive properties?
If "NO" go to Q.11
Yes
No
10   If yes, then among the following what do you prefer?
Personal emails
Newsletters
Blogs / Forums
Others
if others please specify
11   Based on your experience would you recommend exclusive properties to your friends?
Yes
No
12   What specific suggestions you have that will help exclusive properties serve you better ?

Demographics:

 
*Name:
 
Country Of Residence:
 
State
 
City
 
Age: 18-25 26-35 36-45 46-55 56-65 >65
 
Occupation: Service: Business: Others;(If Others, Please Specify)
 
Sex: Male Female
 
Annual Income(INR): <5lakhs 5-25 lakhs 25-50 lakhs 50-1 crore > 1 crore
 
Duration of your association with Exclusive Properties:
 
<1 Month 1-3 Months 3-6 Months 6-12 Months > 1 Year